BW Papersystems

Service

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MarquipWardUnited’s Service Department is a highly dedicated team of people committed to giving the best customer support in the industry. Factory-trained technicians are available for machine installation, emergency service, machinery updates, and regular maintenance.

Full-time service technicians are located throughout the world for fast response.

Technical support programs provide troubleshooting assistance and advice from veteran technicians by phone to minimize on-site service calls and expense.

Our highest priority is providing our customers with reliable and courteous service.

United States and Canada

Corrugating and Sheeting Equipment:
During normal business hours (8am-5pm CST), please call:  +1 (715) 339-2191
After-hours emergency tech support:  +1 (715) 339-2861

Finishing Equipment:
24-hour/year-round support:  +1 (410) 584-7700

Latin America

Corrugating, Finishing, and Sheeting Equipment:
During normal business hours (8am-5pm CST), please call:  +52 462 626 0853
After-hours emergency tech support:  +52 462 626 0853
Email: soportetecnico@bwpapersystems.com

Europe, Africa, and Middle East

Corrugating and Sheeting Equipment:
During normal business hours (8am-5pm), please call:  +49 (0) 6103-38090
After-hours emergency tech support:  +49 (0) 6103-371220

Finishing Equipment:
During normal business hours (8am-5pm), please call: +(353) (0) 9064-72691
After-hours emergency tech support:  +1 (410) 584-7700

Asia and Australia

Corrugating, Finishing, and Sheeting Equipment:
During normal business hours (8am-5pm), please call:  +65 6382-6912
After-hours emergency tech support:  +65 9617-0694

In addition, MarquipWardUnited provides various programs and packages to help maintain your investment, including: